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Payment options

Payment Terms

We are offering several payment methods. Note that for orders from foreign countries we do require payment in advance. Its possible to pay these foreign orders only by international Credit Card Visa or Mastercard, through secured payment gate Comgate. All data transfers are ciphered and no credit card data are visible for us as merchant.

1. Cash on delivery - classic method of payment upon delivery. You don't have to have any bank account. Czech Post will deliver the goods to your home and you pay on delivery. Please note that with Czech Post and GLS, this payment method can only be used in the Czech Republic! With Zásilkovna, it is also possible to pay cash on delivery in Slovakia. In Slovakia, you will pay cash on delivery in EUR, amount is counted by current EU bank rate.

2. Comgate payment gateway - payment by card online or by so-called bank buttons through a secure payment gateway. Your card details remain hidden. You can pay with Visa and Mastercard. In fact, the bank buttons are very fast pre-made transfers from your account. All data is transferred to the bank in an encrypted way. Bank button payments are supported by all major Czech banks. Both of these payment methods are very fast, and crediting is almost instantaneous. NOTE: From foreign countries, its possible to pay only by using this Gate and your international Credit Card. There is currently no other valid payment method for foreign customers!

3. Payment by bank transfer - this is a transfer of funds from your account to our account using the usual transfer / payment order. If this method is used, we will offer you the appropriate symbols and numbers on the screen that are required for the transaction, or you can print out a pre-filled payment order directly and deliver it to your bank. After the amount has been transferred to our account, the goods are sent to you immediately. The buyer pays all fees associated with the transfer of payment (type OUR) and pays the order in CZK. It usually takes 1-3 days for funds to be credited to our account, including order processing. Payment by bank transfer is possible only from Czech bank account in Czech Crowns!

Bank Account information:

Account number: 470950/5500

Iban: CZ11 5500 0000 0000 0047 0950

Swift: RZBCCZPP

Bank address:

Raiffeisenbank a.s.

Hvezdova 1716 / 2b

140 78 Prague 4

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